Noddy65 Posted August 27, 2018 Share Posted August 27, 2018 As the title says...I’ve tried to order and call and email with no reply... are they still in business? Link to comment Share on other sites More sharing options...
brucem Posted August 28, 2018 Share Posted August 28, 2018 I know someone who bought fish from them 12 months ago. Everything was fine back then Link to comment Share on other sites More sharing options...
DFishkeeper Posted August 28, 2018 Share Posted August 28, 2018 9 hours ago, Noddy65 said: As the title says...I’ve tried to order and call and email with no reply... are they still in business? Hi Noddy, The doors are still open, but the founder Nigel Rattenbury is no longer there. He was cheated out of his share of the business by his partner and has not been involved with the running of the business for 9 months now. Sadly, what you are experiencing seems to be the norm for "customer service" at Aquaholics nowadays You can still buy the same fish food and some new lines of fish food direct from Nigel at his new business Fish Keepers Choice, he has a website and an ebay store. However, you would be wise to look for other options for live fish and non food related aquarium stuff. Link to comment Share on other sites More sharing options...
brucem Posted August 28, 2018 Share Posted August 28, 2018 Thanks for the heads up Link to comment Share on other sites More sharing options...
Noddy65 Posted August 28, 2018 Author Share Posted August 28, 2018 Oh bugger... I finally ordered and paid yesterday... hopefully the stuff turns up Link to comment Share on other sites More sharing options...
DFishkeeper Posted August 28, 2018 Share Posted August 28, 2018 58 minutes ago, Noddy65 said: Oh bugger... I finally ordered and paid yesterday... hopefully the stuff turns up Keep your fingers crossed, if you had that much trouble getting them to take your money, just imagine the trouble you will have if there is a problem with delivery or faulty goods Link to comment Share on other sites More sharing options...
Noddy65 Posted August 31, 2018 Author Share Posted August 31, 2018 Got a phone call from them today... stuff is in its way Now, if only the tanks I ordered weeks ago were to get built ? Link to comment Share on other sites More sharing options...
yanke Posted August 31, 2018 Share Posted August 31, 2018 getting back in to it again Link to comment Share on other sites More sharing options...
Noddy65 Posted August 31, 2018 Author Share Posted August 31, 2018 Only a little... not like before Link to comment Share on other sites More sharing options...
DFishkeeper Posted August 31, 2018 Share Posted August 31, 2018 15 minutes ago, Noddy65 said: Only a little... not like before Famous last words Link to comment Share on other sites More sharing options...
yanke Posted August 31, 2018 Share Posted August 31, 2018 but it will be only 1 tank dear lol 3 months later 21 tanks lol Link to comment Share on other sites More sharing options...
Noddy65 Posted August 31, 2018 Author Share Posted August 31, 2018 Lol... no ‘dear’ for me...not doing that again Link to comment Share on other sites More sharing options...
Link2Hell Posted September 1, 2018 Share Posted September 1, 2018 Welcome back Mike we missed you mate. So what have you got planned for your "One" tank Link to comment Share on other sites More sharing options...
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