morg Posted October 6, 2004 Share Posted October 6, 2004 Probably a silly question guys, but just after confirmation. I recently installed a new heater in my tank and have just noticed condensation forming inside the glass tube. There's presently about 10 ml of water that has pooled at the bottom of it. Common sense told me to remove it, and I have since done so. Is this heater faulty ? Regards, Morg. Link to comment Share on other sites More sharing options...
Ducksta Posted October 6, 2004 Share Posted October 6, 2004 Yep, get it replaced. If it is new it should have a warranty Link to comment Share on other sites More sharing options...
Josh Posted October 6, 2004 Share Posted October 6, 2004 I am guessing that you had the heater completely under the water. Not all heaters can go completely under water, so it depends on whether or not the heater was fully submersable or not. it should say on the box, if you still have the box. Otherwise most companies have web site that should have product info. Josh Link to comment Share on other sites More sharing options...
Ducksta Posted October 6, 2004 Share Posted October 6, 2004 Are heaters that aren't fully submersible still available? Just wondering as I haven't seen one for years? Then again, I do just about all my shopping online now But yea, I should have been more specific - provided you used it according to instructions warranty should cover the bad seal. Link to comment Share on other sites More sharing options...
morg Posted October 6, 2004 Author Share Posted October 6, 2004 Thanks for the replies guys. Just as I thought. Yes the box does say "fully submersable" so I shall pursue it with the retailer. Cheers, Morg. Link to comment Share on other sites More sharing options...
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